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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.
Which solution should the consultant recommend?

A. Select Find Matched Gifts and click on the Find More Gifts button.
B. Create a Lightning quick action to find the matching gift.
C. Select Manage Soft Credits and change the Contact Role to Matched Donor.
D. Create a lookup field on the Opportunity object for matched gift donor.

Question 2

A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records.
What should the consultant recommend implementing?

A. Duplicate Rules
B. Scheduled Apex Jobs
C. Matching Rules
D. Duplicate Jobs

Question 3

A nonprofit organization wants to integrate its event management system and Salesforce. The organization wants to automatically send event and event attendee data from its event management system and create Campaigns and Campaign Members in Salesforce on a daily basis. What should the consultant recommend?

A. Consider using Salesforce Connect
B. Export event and event attendee information to the NPSP Import Template and import into Salesforce
C. Consider using a middleware tool to integrate the event management system with Salesforce
D. Export Campaign and Campaign Member information and import into the event management system

Question 4

A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?

A. Check a custom field, "Check/Reference Number" on Payments
B. Check if the report type includes Opportunities.
C. Check a custom field, "Check/Reference Number" on Opportunity
D. Check if the report type includes Payments

Question 5

A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A. Once the Individual model is enabled, it cannot be changed.
B. The Individual account model is a legacy account model and is no longer recommended.
C. There is a risk of account data skew with the Individual account model and the large volume of contacts.
D. The Account name is identical to the Contact name.

Solutions: