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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Media-Share plug-in
B) Notes Integrator plug-in
C) Status Updates plug-in
D) Social Media plug-in

2. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?

A) Media center
B) Information center
C) Media gallery
D) Information hub

3. Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A) IBM Cognos
B) IBM Collaboration Solutions
C) IBM WebSphere
D) IBM eCommerce

4. What is another characteristic of a Social Business other than being engaging and nimble?

A) Informal
B) Has a strong presence in the Internet
C) Technically strong
D) Transparent

5. A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and ___________.

A) Informational (helpful)
B) Insulated (private)
C) Identifying (personalized)
D) Incredible (awesome)

Solutions: