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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) A consultant should create new permission sets to grant appropriate access to all required objects.
B) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
C) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
D) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

2. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?

A) Energy and Utilities Cloud - Sales and Service
B) Energy and Utilities Cloud = Configure Price Quote (CPQ)
C) Energy and Utilities Cloud - Contract Lifecycle Management
D) Energy and Utilities Cloud - Document Generation S

3. How is the Energy and Utilities Cloud solution installed on an org?

A) The functionality is unlocked based on the license types assigned to the org
B) Its included as part of core and will be deployed when licenses are purchased
C) A specialized org that Salesforce creates with the solution installed is required
D) Its installed as a managed package and unmanaged components

4. An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A) Extend the entries of record types on account object.
B) Extend the value list on the status picklist for cases
C) Extend the value list on the service type picklist for service points
D) Extend the entries of record types on inventory item object.
E) Extend the value list on the product family picklist for product object.

5. An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A) Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
B) Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
C) Open the object's page layout and add the FlexCard LWC ante the layout.
D) Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

Solutions: