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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. What does visibility condition do in checklists? Choose Two correct answers.

A) It can hide checklist-elements
B) It can hide chapters
C) It allows you to define conditions what to show when on the checklist

2. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Open an account and prepay an sms-package from www.sms-boostercom.
B) Set the cloud permission 'sms' READ = TRUE
C) Have a Twillio-Account with sms-send service active
D) Define a business rule in the admin for the company

3. Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.

A) Assign Service Call to a technician. 2. Release Assignment. 3. Call technician
B) Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'
C) Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
D) Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
E) Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'

4. If I want to build my own dashboard chart in the Analytics and Reporting module, how can I create my data query? Choose the correct answer.

A) Use CCQL
B) Use the Query API
C) Use MS SQL
D) Use ERP API

5. Which of the following are typical Field Service Mobile App users? Choose the correct answer.

A) Dispatchers
B) Field Service technicians
C) Back-office workers
D) Managers

Solutions: