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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Select the correct sequence regarding Leads Life Cycle Management.

A) Lead Generation, lead Distribution, Load Qualification, lead Conversion, Lead Assessment
B) Lead Generation, Lead Qualification, Lead Distribution, Lead Assessment, lead Conversion
C) Lead Assessment, Lead Generation, Lead Qualification, Lead Distribution, Lead Conversion
D) Load Conversion. Lead Generation, Lead Qualification, Lead Assessment, load Distribution
E) Load Qualification, Lead Generation, Lead Distribution, Lead Assessment, Lead Conversion

2. The customization level is set to Extensible on a lookup type. Identify two things that can be done on a lookup type during implementation.

A) Delete a lookup type.
B) Update target module for a lookup type.
C) Update start date of a non-predefined code.
D) Delete predefined codes in a lookup type.
E) Insert new code to a lookup type.

3. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.

A) Develop a reference program that includes reference incentives for wins.
B) Build a comprehensive reference SWOT analysis.
C) Develop and manage reference activity thresholds and threats levels.
D) Develop a reference program that includes reference registration.
E) Identity and manage the reference presence in industries.

4. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Each set of contact data should be imported from a separate flat file
B) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
C) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
D) Create a data set for each contact and include them all on the same opportunity line.
E) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.

5. The territory administrator has defined a territory in the following manner:
1.Account Type = Named
2.Customer size = Medium
3.Geography = US West
Identify the valid entity based on the preceding territory definition.

A) Any customer with a medium size organization in the US West zone
B) Any customer who is named, or whose customer size is medium, or is in the US West zone
C) Any customer who is defined as a Named Account in Fusion Customer Center.
D) Any prospect who is named, or whose customer size Is medium, or is in the US West zone
E) Any customer who is a Named Account of a medium size organization in the US West zone

Solutions: