Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 90 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam contains 90 to complete within 90 minutes (approx). Timed simulation in the Lead1Pass Desktop Test Engine teaches that rhythm before exam day does.

The official Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) outline defines 4 domains. The leading three are Manage Queues, Entitlements, and SLAs (25%), Service Management Analysis and Surveys (20%), and Manage Cases, Knowledge Base, and Service Hub (25%). The full list is in the topics section above, and Lead1Pass's 90 practice questions cover each one.

No formal prerequisites, recommended experience with Microsoft Dynamics 365 customer service functionality Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.

The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam requires Microsoft exams typically use a 700 scaled score (out of 1000) to pass, and registration costs USD pricing varies by region (typically around $165 USD). A failed attempt means paying the same fee again — a readiness check with the Lead1Pass engines before booking is the cheaper option.

The MB2-718日本語 exam is a Microsoft certification exam validating the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) syllabus shown above. It belongs to these credential paths: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, MCSE: Business Applications. Candidates in 2026 start with Lead1Pass's 90 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

Microsoft recommends these training resources for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam:

Follow the training with steady self-testing — the 90 practice questions from Lead1Pass help you apply theory and fill any gaps the training leaves.

Lead1Pass issues a full refund if you take the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

Proctored online or onsite through Pearson VUE Register for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam through these official channels:

After booking, Lead1Pass delivers your practice questions within 1 minute — preparation starts the same day.