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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP
You support a customer whose network environment includes Microsoft Lync Server 2013. Your environment is connected to a third-party network that is supported as a peer IP Private Branch Exchange (PBX) by using direct Session Initiation Protocol (SIP). Both environments are configured properly, and call routing is functional within the two domains.
Media Bypass is configured. Protocols used to specify quality of service (QoS) feedback, synchronization between media streams, and Secure Real-time Transport Protocol (SRTP) are not supported. Users report that they experience poor audio quality when calling public switched telephone network (PSTN) numbers. You need to improve call quality when calling PSTN numbers. Which PowerShell cmdlet should you use with each parameter? (To answer, drag the appropriate cmdlet to the correct parameter or parameters. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices.
Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You need to configure QoS for voice traffic to match the default QoS configuration of the Lync Phone Edition devices. What should you do?

A) Set the VoiceDiffServTag value to 0.
B) Set the Voice 8021p value to 0.
C) Set the VoiceDiffServTag value to 40.
D) Set the Voice 8021p value to 40.

3. DRAG DROP You administer Microsoft Lync Server 2013 servers in your customer's company network. All network computers are members of an Active Directory Domain Services (AD DS) domain that is operating in Windows Server 2008 domain functional mode. Client computers have various versions of Office Communicator R2 and the Lync client installed. You enable Lync Server 2013 enhanced presence privacy mode. Several users inform you that their presence and contact information is available to users who have not been authorized to view it. You need to prevent non-authorized users from accessing the personal information of other users. You also need to continue providing Lync access to all users. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

4. Your customer has deployed a Microsoft Lync Server 2013 Enterprise Edition Front End server and has configured Enterprise Voice. The customer has deployed Server Branch Appliances (SBAs) at each of the remote office locations. The customer has reported that multiple users in one of the remote offices are not able to dial certain local numbers using Lync. The users are receiving the error "+1
(425) 555-0100 is unavailable or may not be valid/' and the call fails to setup. The customer has provided the following information from the Local Number normalization rule from the Dial Plan from the remote office that is experiencing the issue: Pattern to Match: "1((4251206)\d{7})$ Translation Rule: +1$1 You need to ensure that all users at the remote office are able to dial local 10-digit numbers with or without a leading 1. What should you do?

A) Change the translation pattern from k+1$1 to +$1.
B) Change the pattern to match from ^1((425|206)\d{7})$ to ^((1?425|1?206)\d{7})$.
C) Change the translation pattern from +1$1 to +1.
D) Change the pattern to match from ^1((425|206)\d{7})$ to ^1?((425|206)\d{7})$.

5. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. All users have Lync Mobile installed on their Windows mobile devices. Users report that they receive instant messages only when the Lync Mobile app is active in the foreground. You need to ensure that mobile users are able to receive instant messages at all times.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Set up hosting provider federation between your organization and the Push Notification Service at Lync Online.
B) Install the Lync Mobility components on the Edge Server.
C) Enable Push Notifications and Federation from the Lync Server Management Shell.
D) Open port 5223/TCP outbound on the company firewall.
E) Upgrade the Lync 2010 Mobile app on the Windows mobile devices.

Solutions: