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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. Due to a defect in the pricing logic, orders coming from the website are observed to be out of balance, wherein the sum of the order line totals is more than the tender collected from the customer. In order to handle this, the business team wants Sterling to automatically add an adjustment to the order header to account for the difference at the time of order creation. What is the simplest way of achieving this requirement?

A) All orders can be put on a hold and the hold processing agent can be used to inspect orders for out of balance and add the adjustment by using the adjustOrder API.
B) The beforeCreateOrderUE can be used to check for the difference between the order total and tender on the order, and an adjustment for the delta returned in the output of the User Exit.
C) The onOrderCreate event of the createOrder API can be used to perform the computation, and the adjustment can be added by using the changeOrder API.
D) Since the order total will be computed by the product automatically, the only way to solve this is by adjusting the tender on the order.

2. A company uses an open source enterprise service bus and an in-built JMS Server for inter-application messaging. The System_Requirements_Guide.pdf does not list this middleware as a supported choice for JMS messaging. What is the recommended course of action?

A) IBM Sterling Selling and Fulfillment Suite uses standard JMS APIs and can therefore be installed with any JMS server that adheres to the JMS specifications.
B) IBM Sterling Selling and Fulfillment Suite can be installed only with one of the JMS servers installed in the System_Requirements_Guide.pdf.
C) IBM Sterling Selling and Fulfillment Suite comes bundled with its own JMS server and therefore there is no need for the JMS server provided by the enterprise service bus.
D) The company should install and test IBM Sterling Selling and Fulfillment Suite with the JMS server. If no issues are discovered, the JMS server can be used.

3. A retailer currently fulfills orders based only on on-hand inventory at its distribution centers (DCs). The retailer has introduced a specialty item that requires special handling at the DC as part of the pick pack ship process. To account for the additional processing time, the DC has requested it be sent the order at least '2' days before the expected ship date of the product. How can this requirement be achieved?

A) The order can be put on a scheduling hold, and the hold released 2 days before the expected date of shipment.
B) Item level control can be used to configure the node notification time for this item as 48 hours prior to the expected ship date.
C) Scheduling rule can be configured to "Schedule an order only 2 days before expected date of shipment".
D) Orders for this item should be stamped with the expected ship date of current date + 2 days to allow for the time taken by the DC operations.

4. Which statement describes hang-off table in the IBM Sterling Selling and Fulfillment Suite?

A) It is an independent table and can be modeled as an extension to a standard application database table.
B) It is an independent table with a one-to-one relationship with a standard application database table.
C) It is an independent table with a many-to-one relationship with a standard application database table.
D) It is an independent table and cannot be modeled as an extension to a standard application database table.

5. A customer places an order for a PC and chooses components such as RAM, monitor, and video card. Each of these items is maintained separately in inventory. Which Item Type does this PC represent in IBM Sterling Selling and Fulfillment Suite?

A) Dynamic Physical Kit
B) Package
C) Bundle
D) Physical Kit

Solutions: