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Who Is Cisco 500-450 Exam Intended For?

This exam is designed for the candidates who are responsible for installing & deploying Cisco Unified CCE solutions. So, on the final test day, you need to have the skills like installing, configuring, setting up, and troubleshooting the Cisco Unified CCE solution. It assesses your readiness for becoming the Cisco Unified Contact Center Enterprise Specialist certified as it is compulsory to have a deep knowledge of the field before taking the 500-450 exam.

When you complete this course, you will be able to demonstrate the overall skills tested on the Cisco 500-450 exam, including:

• Effective use of the system tools to troubleshoot and track a call within a call flow
• Proficiency with a move, add, change of the IVR environment of UCCE counting MicroApp and VXML solution scripting.
• Advanced proficiency with the change, add, move of the ACD/PBX environment of UCCE

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/specialist-ucceis.html

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