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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. How should a technician validate a successful Enterprise Reporting installation?

A) By launching the Enterprise URL http://ER_Servername:8080
B) By launching the Enterprise URL http://ER_Servername:/Ayaya
C) By launching the Enterprise URL http://ER_Servername:8282/ws_portal
D) By launching the Enterprise URL http://ER_Servername:8443/ws_portal

2. If an Avaya Contact Recorder stops recording, which three should be checked? (Choose three)

A) The Recorder Status Pages
B) The MSSQL Server Status
C) The BDR service status
D) The Avaya Contact Recorder service status
E) The alarms

3. When deciding on the setup of Avaya Contact Recorder you need to choose between
G.729 and G.711 as codecs.
What are implications of recording calls using G.711 rather than G.729? (Choose two.)

A) Bulk recording capacity of a given server will be about halved.
B) The storage space requirements for Quality Monitoring will be different from bulk recording.
C) The quality will be a little lower for bulk recording, but a little better for Quality Monitoring.
D) Several times more bandwidth will be needed between the recorder and secure.

4. Which two servers require a License Activation key?

A) Avaya Contact Recorder Slave
B) Avaya Contact Recorder Master
C) Avaya Central Replay Server
D) Avaya Contact Recorder Standby

5. Which page of the Avaya Contact Recorder Web client is used for SIP recording configuration?

A) General Setup > SIP
B) General Setup > Meridian Link Services
C) General Setup > Contact Center Interface
D) General Setup > Avaya Aura Contact Center Interface

Solutions: