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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?

A. Temporarily disable TDTM Trigger Handlers.
B. Disable Data Validation Rules.
C. Deploy a Custom Apex Class with TDTM.
D. Create an Apex Test Class.

Question 2

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A. Elevate
B. Send List Email
C. Account Engagement
D. Email-to-Case

Question 3

A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?

A. Kanban
B. Agile
C. Waterfall

Question 4

A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A. Gift Commitment and Gift Commitment Schedule
B. Gift Designation and Gift Commitment
C. Opportunity and Gift Commitment Schedule

Question 5

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A. Assign a priority to each story.
B. Align each story to the implementation vision.
C. Associate an epic to each story.
D. Include configuration instructions on each story.

Solutions: