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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. What should an organization allocate to ensure the maintenance and improvement of the information security management system?

A) The documented information required by ISO/IEC 27001
B) The appropriate transfer to operations
C) Sufficient resources, such as the budget, qualified personnel, and required tools

2. Which security controls must be implemented to comply with ISO/IEC 27001?

A) Those included in the risk treatment plan
B) Those designed by the organization only
C) Those listed in Annex A of ISO/IEC 27001, without any exception

3. Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management How does SunDee's negligence affect the ISMS certificate? Refer to scenario 8.

A) SunDee might not be able to renew the ISMS certificate, because it has not conducted management reviews at planned intervals
B) SunDee might not be able to renew the ISMS certificate, because the internal audit lasted longer than planned
C) SunDee will renew the ISMS certificate, because it has conducted an Internal audit to evaluate the ISMS effectiveness

4. Based on scenario 5, what can be considered as a residual risk to Socket Inc.?

A) The use of passwords with at least 12 characters containing a mixture of uppercase and lowercase letters, symbols, and numbers
B) Users with access to cloud storage files are segregated on a separate network
C) Files arc decrypted once the user is authenticated

5. Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determinedthat this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. in which category of the interested parties does the MR manager of Operaze belong?

A) Both A and B
B) Negatively influenced interested parties, because the HR Department will deal with more documentation
C) Positively influenced interested parties, because the ISMS will increase the effectiveness and efficiency of the HR Department

Solutions: