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WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

A) Barrier caused by semantics
B) Barrier caused by tone differences
C) Barrier caused by relativism
D) Barrier caused by differences among perceptions

2. In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

A) Providing a germ-free environment for a worker participating in a bone marrow transplant program
B) Providing a list of accommodations that the company is willing to make available to all potential employees
C) Providing a Braille keyboard for a worker who is visually impaired
D) Providing an environment for a mentally ill worker where the worker does not have to interact with others

3. When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A) Reengineering
B) Downsizing
C) Customerization
D) Benchmarking

4. What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

A) Motivation to excel
B) Opportunity tolerance
C) Laissez-faire
D) Employeeempowerment

5. Which employee selection instrument would be most appropriate when trying to determine how well an individual can participate in a variety of physical job requirements? Choose 1 answer

A) Performance test
B) Personality ambitions test
C) Cognitive ability test
D) Integrity test

Solutions: