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Avaya 72201X Exam Syllabus Topics:

Avaya Aura® Core Components Support Certified Sample Questions:

1. When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a
96X1SIP hardphone, which statement is true?

A) Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.
B) Avaya Communicator registers with CM via SBCE whereas the 96X1SIP telephone registers with SM via SBCE.
C) If required, Avaya Communicator and 96X1SIP clients will automatically upgrade themselves from software stored on the SBCE.
D) Avaya Communicator registers with SM via SBCE whereas the 96X1SIP telephone registers with CM via SBCE.
E) The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.

2. When a call is made between two Avaya SIP Telephones (AST) users, Session Manager processes the call through various phases. What is the maximum number of phase tags that Session Manager uses, and what are they called?

A) Three - ingress, process, egress
B) Two - origappseq and termappseq
C) Five - start, connect, progress, alert, end
D) Four - imsorig, origdone, imsterm, termdone
E) Two - imsorig and imsterm

3. A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute to determine if the H.248 Gateways were placed in a maintenance busy state?

A) Status signaling group x
B) Status health
C) Status maintenance busy
D) Status media-gateways
E) Trace trunk x

4. Which command can be used to investigate PPM issues in Avaya Aura Communication Manager?

A) list trace tac
B) status ppm
C) list trace station
D) traceSM
E) SIP tracer_asset log

5. A customer states they are having voice quality issues when they make calls over a WAN link. You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

A) monitor station qos xxxx, where XXXX is the station number
B) list trace h248
C) list trace station xxxx, where XXXX is the station number.
D) status media-gateway
E) status station qos xxxx, where XXXX is the station number
F) list monitor qos

Solutions: